HOW TO CARE FOR YOUR ITEMS

Waxed Canvas:  Many of our products are made with waxed canvas purchased from A.L. Frances Textiles in Florida.  Waxed canvas is impregnated with wax, making the fabric water resistant and giving it that beautiful patina the more you use it.  It cannot be machine washed or washed with soap or the wax will eventually wash away.  Clean it by lightly brushing it or wiping it with a damp cloth and spot clean with a small amount of saddle soap if necessary. Do not dry clean.

Cork:  Cork is a natural renewable resource;  the cork is stripped from the cork tree, but the tree is not damaged and the cork grows back.  Cork is naturally water resistant but you should not machine wash or dry it.  Clean it with a soft cloth or saddle soap. Do not dry clean.

Cotton Bags and Cotton Quilts:  We use only the highest quality quilting cotton and canvas.  We do NOT pre-shrink our fabrics since they are not clothing.  If you have a tote bag or other item that you do decide to machine wash and dry, some shrinking will occur.  We DO wash our quilts when they are finished in hot water with a color catcher and dry them in the dryer on high for their first wash.  This is because they have been handled so much while making them and we want them to be clean for you and we also want to get rid of any residual dye.  You can wash your quilts in the machine with a gentle soap with cool or cold water and dry them on low.  Quilts only get better the more you wash them!  Do not dry clean.

Waterproof Nylon:  We often use waterproof nylon as the lining in some of our tote bags and purses.  Waterproof nylon can be cleaned with a non-abrasive cleaner.  Do not machine wash or put in the dryer only because the heat could melt the nylon and if the bag is made with cotton, the cotton will shrink and the nylon will not shrink, which could cause the bag to become misshapen.   Do not dry clean.

SHIPPING & DELIVERY
We offer fast and reliable shipping to ensure your handcrafted products reach you on time. Our dedicated team works hard to dispatch your order as quickly as possible.  And when we say "team" we mean "me".  It's just me. :)

EASY RETURNS
At Blue Spool Designs, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your handcrafted  items, you can return them within 15 days for a full refund or exchange.  You will need to pay return shipping or you can arrange to drop it off at our location in West York.  Please make arrangements with us ahead of time.

TRACKING YOUR ORDER
Once your order has been processed, you will receive a tracking number to monitor the progress of your delivery. We believe in keeping you informed every step of the way.

MONEY BACK GUARANTEE
We stand behind the quality of our handcrafted products. If you are not satisfied, we offer a 100% money-back guarantee. Your satisfaction is our priority.

100% SECURE ORDERING
Rest assured that your online shopping experience with us is secure. We prioritize the protection of your personal information and provide a safe and encrypted checkout process.

PRIVACY POLICY
Your privacy is important to us. We are committed to maintaining the confidentiality of your personal details and ensuring a trusted shopping environment.  We never sell your information and if you opt in to receiving texts or emails from us, you will always be able to easily opt out.